Below is are just some of the training sessions and Brown Bags that we have coming up. If you wish to attend, please register online at: http://www.trainsweb.gatech.edu
Be sure to bookmark the Master Training Calendar http://www.trainsweb.gatech.edu/mastcal.asp for a complete list of available training courses.
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Training @ Georgia Tech
Visit the Georgia Tech Training Blog online at: http://gatechtraining.blogspot.com/
We would love to know what you think.
Please let Shannon Scott (shannon.scott@gatech.edu) know if you would like to be a contributor.
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Brown Bags and Seminars
January 26, 2010
Brown Bag: 10 Minute Evacuation -- Are you prepared?
Instructor: Frank Stanley
Savant Building Room 203
11:30 am - 1:00 pm
Cost: free
What would you do if the fire department knocked on your door at 3am and told you that you had 10 minutes to evacuate due to a broken gas line around the corner. Or, some other emergency event requires your immediate departure. What do you do? What do you take with you? How do you take it with you? What are the priorities? Are you prepared? Join Frank Stanley from the Office of Emergency Preparedness, Georgia Tech Police Department, and gain valuable tools and tips on how to successfully deal with an emergency evacuation from home, at any hour.
February 3, 2010
Brown Bag: Robbery Prevention and Office Creepers
Instructor: Office Alex Gutierrez
GT Police Department, Training Room
12:00 pm- 1:00 pm
Cost: free
Join us to discuss ways to protect yourself and your workplace from robberies and office creepers.
February 9, 2010
Brown Bag: Microsoft Business Certification Info Session
Instructor: New Horizons
Savant Building Room 203
11:30 am - 1:00 pm
Cost: free
The Microsoft Business Certification program consists of two credentials:
- Microsoft Certified Application Specialist (MCAS)
- Microsoft Office Specialist (MOS)
The Microsoft Certified Application Specialist (MCAS) credential validates skills in using the 2007 Microsoft Office system and the Windows Vista operating system, meeting the demand for the most up-to-date skills on the latest Microsoft technologies. Candidates who successfully complete the program by passing a certification exam show that they can meet globally recognized performance standards.
The Microsoft Office Specialist (MOS) program offers certification tracks for Office 2003, Office XP, and Office 2000. To earn an MOS certification for Microsoft Office, you must pass one or more certification exams. MOS certification exams provide a valid and reliable measure of technical proficiency and expertise by evaluating your overall comprehension of Microsoft Office or Office Project programs, your ability to use advanced features, and your ability to integrate Office programs with other software.
Computer and Technical
If you have an immediate need for a computer course that is not scheduled, you may want to consider taking the course at the New Horizons calendar at a reduced Georgia Tech rate. This option is especially convenient for the more technical classes. Please let me know if you need additional information about this option. Many courses are available at their site via instructor-led classes, mentored learning and/or video conference.
Georgia Tech employees can take advantage of a 50% off discount for courses offered through DLPE. Visit www.dlpe.gatech.edu/pe to learn more about Georgia Tech's Web, Information Security and Project Management courses. Remember, Georgia Tech employees save 50%.
February 17, 2010
Outlook 2007 - Level 1
Instructor: New Horizons
Savant Building Room 203
9:00 am - 4:00 pm
Cost: $150
Overview: In this course, students learn how to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. (Second Edition)
Who Should Attend: This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft® Office Outlook® 2007 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. In addition, this course helps prepare students who desire to take the Microsoft Certified Applications Specialist certification for Outlook.
At Course Completion: Upon successful completion of this course, students will be able to: - identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages. - compose messages. - use folders to organize messages. - manage contacts and contact information. - schedule appointments. - schedule meetings. - create and edit tasks.
February 18 and 19, 2010
Access 2007 - Level 1 (2 day)
Instructor: New Horizons
Savant Building Room 203
9:00 am - 4:00 pm
Cost: $300
Overview: In the course, students create and modify new databases and their various objects. They learn how to maintain data consistency and integrity; improve queries, forms, and reports; and also integrate Access 2007 with other applications. (Second Edition)
Who Should Attend: This course is designed for students who wish to learn the operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The first part of the course is for the individual whose job responsibilities include designing and creating new databases, tables, and relationships; creating and maintaining records; locating records; and producing reports based on the information in the database. The second part of the course is for individuals whose job responsibilities include maintaining data integrity; handling complex queries, forms, and reports; and sharing data between Access and other applications. It also provides the fundamental knowledge and techniques needed to advance to more complex Access responsibilities such as maintaining databases and using programming techniques that enhance Access applications.
At Course Completion: Upon successful completion of this course, students will be able to: - examine the basic database concepts and explore the Microsoft Office Access 2007 environment. - design a simple database. - build a new database with related tables. - manage the data in a table. - query a database using different methods. - design forms. - generate reports. - modify the design and field properties of a table to streamline data entry and maintain data integrity. - retrieve data from tables using joins. - create flexible queries to display specified records, allow for user-determined query criteria, and modify data using queries. - enhance the capabilities of a form. - customize reports to organize the displayed information and produce specific print layouts. - share Access data across other applications.
Customer Service, Office Professional, Student Academic Services Professional and Other
February 3, 2010
(CS) - Establishing Standards and Measurement
Instructor: Customer Care Institute
Savant Building Room 203
8:30 am - 12:30 pm
Cost: $250
Recognizing best practice standards and measures in world class organizations is an important step in providing exceptional customer service. Participants will define and develop standards, write SMART goals, identify specific measurements, and experience a coaching model that can be used when standards are not met.
February 16, 2010
(OP) Improving Interpersonal Communications
Instructor: Rhonda Hight
Savant Building Room 203
8:30 am - 3:30 pm
Cost: $150
"What Did You Say?" This course is designed to improve interpersonal communications with all people. Utilizing the DISC Profile as a foundation for discussion, participants will have an opportunity to identify their dominant personality style, and the way it translates into their communication style. Additionally, this course provides participants with a reality-based definition of good communication.
February 24, 2010
(CS) - Creating an Exceptional Service Environment by Exceeding Expectations
Instructor: Customer Care Institute
Savant Building Room 203
8:30 am - 12:30 pm
Cost: $250
Discovering what customers expect so those expectations can be exceeded is a key to exceptional customer service. Participants will define an exceptional service environment, identify the <i>tone at the top,</i> identify what needs to be done to exceed customer expectations and use the EZ access model to create a culture of exceptional service.
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